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You have the right to request a full refund within 14 days of your purchase date, no questions asked. To request a refund, please contact us via Discord or email. Refunds will be processed through Paddle, our payment provider, and returned to your original payment method.
After the 14-day refund period, refund requests will not be accepted. Once you complete your payment, your premium membership is automatically activated immediately. We encourage you to read our Terms of Service and Privacy Policy carefully before you make a purchase.
If there is an error during the payment process or any technical issues related to the membership, please contact us immediately. We will do our best to resolve the problem and provide you with the assistance you need.
We take the security of our users' accounts very seriously. We use secure servers and encryption technology to protect your personal information and ensure the confidentiality of your account data. We also recommend that you use strong passwords and never share your login information with anyone.
If you suspect that your account has been compromised or you notice any unauthorized activity, please contact us immediately. We will investigate the issue and take appropriate measures to secure your account and prevent further unauthorized access.